PDF가 표시되지 않으면 여기를 클릭하여 다운로드

1
Alamsyah, D. P./Green customer behavior on eco-friendly products : Innovation approach/JDM(Jurnal Dinamika Manajemen)/2018/9(2)/159~169// Google Scholar ›
2
Alba Joseph, W./Dimensions of Consumer Expertise/Journal of Consumer Research/1987/13/411~454// Google Scholar ›
3
Anderson, J. C./Structural equation modeling in practice : A review and recommended two-step approach/Psychological Bulletin/1988/103(3)/411~423// Google Scholar ›
4
Asubonteng, P./SERVQUAL revisited : A critical review of service quality/Journal of Services Marketing/1996/10(6)/62~81// Google Scholar ›
5
Bagozzi, R. P./The self-regulation of attitudes, intentions, and behavior/Social Psychology Quarterly/1992/17/178~204// Google Scholar ›
6
Browne, M. W./Alternative ways of assessing model fit/Sociological Methods and Research/1992/21(2)/230~258// Google Scholar ›
7
Brady, M. K./Customer orientation : Effects on customer service perceptions and outcome behaviors/Journal of service Research/2001/3(3)/241~251// Google Scholar ›
8
Chen, J. S./Information technology adoption for service innovation practices and competitive advantage: The case of financial firms/Information Research:An International Electronic Journal/2007/12(3)/n3~// Google Scholar ›
9
Chinnici, G./A multivariate statistical analysis on the consumers of organic products/British Food Journal/2002/104(3-5)/187~199// Google Scholar ›
10
Christensen, C. M./Know your customers’ jobs to be done/Harvard Business Review/2016/94(9)/54~62// Google Scholar ›
11
Cronin Jr, J. J./Measuring service quality : a reexamination and extension/Journal of Marketing/1992/56(3)/55~68// Google Scholar ›
12
The knowledge enterprise: Implementation of intelligent business strategies (Vol. 2)/Den Hertog, J. F./World Scientific Publishing Company/2000/~/// Google Scholar ›
13
Dabholkar, P. A./A comprehensive framework for service quality : an investigation of critical conceptual and measurement issues through a longitudinal study/Journal of Retailing/2000/76(2)/139~173// Google Scholar ›
14
Classic Drucker: essential wisdom of Peter Drucker from the pages of Harvard Business Review/Drucker, P. F./Harvard Business Press/2006/~/// Google Scholar ›
15
Consumer behavior/Engel, J. F./The Dryden Press/1982/~/// Google Scholar ›
16
Consumer Behavior/Engel, J. F./Dryden Press/1986/~/// Google Scholar ›
17
Fornell, C./Evaluating structural equation models with unobservable variables and measurement error/Journal of Marketing Research/1981/18(1)/39~50// Google Scholar ›
18
Fischer, E./The sex of the service provider: does it influence perceptions of service quality?/Journal of Retailing/1997/73(3)/361~382// Google Scholar ›
19
Greenhalgh, C./The value of intellectual property rights to firms and society/Oxford Review of Economic Policy/2007/23(4)/541~567// Google Scholar ›
20
Gronroos, C./A service quality model and its marketing implications/European Journal of Marketing/1984/18(4)/36~44// Google Scholar ›
21
Haywood Farmer, J./A conceptual model of service quality/International Journal of Operations and Production Management/1988/8(6)/19~29// Google Scholar ›
22
Henson, S./The process of food quality belief formation from a consumer perspective/Quality Policy and Consumer Behavior in the European Union/2000//73~89// Google Scholar ›
23
Holbrook, M. B./Consumption Experience, Customer Value and Subjective Personal Introspection : An Illustrative 87 Photographic Essay/Journal of Business Research/2006/59(6)/714~725// Google Scholar ›
24
Hussain, K./Measuring service innovation performance through team culture and knowledge sharing behaviour in hotel services : a PLS approach/ProcediaSocial and Behavioral Sciences/2016/224(15)/35~43// Google Scholar ›
25
김정태/A Study on the Influence of Eco-friendly Agricultural Products on Customer Satisfaction and Behavior Intention in Hotel Chinese Restaurants/The International Journal of Advanced Culture Technology/2017/5(4)/63~72/국제문화기술진흥원/https://doi.org /10.17703/IJACT.2017.5.4.63 Google Scholar ›
26
Mathwick, C./Experiential value : conceptualization, measurement and application in the catalog and Internet shopping environment/Journal of Retailing/2001/77(1)/39~56// Google Scholar ›
27
McDougall, G. H./Customer satisfaction with services : putting perceived value into the equation/Journal of Services Marketing/2000/14(5)/329~410// Google Scholar ›
28
Menor, L. J./New service development : areas for exploitation and exploration/Journal of Operations Management/2002/20(2)/135~157// Google Scholar ›
29
Moorman, C./Relationships between providers and users of market research : The dynamics of trust within and between organizations/Journal of Marketing Research/1992/29(3)/314~328// Google Scholar ›
30
Murray, D./The relationships among service quality, value, satisfaction, and future intentions of customers at an Australian sports and leisure centre/Sport Management Review/2002/5(1)/25~43// Google Scholar ›
31
Oh, H./Service quality, customer satisfaction, and customer value : A holistic perspective/International Journal of Hospitality Management/1999/18(1)/67~82// Google Scholar ›
32
Pan/Image formation process and future intentions through tourist functional motivation and perceived value in cultural heritage tourism/Doctoral/Oklahoma State University//2008 Google Scholar ›
33
Parasuraman, A./A conceptual model of service quality and its implications for future research/Journal of Marketing/1985/49(4)/41~50// Google Scholar ›
34
Petrick, J. F./Development of a multidimensional scale for measuring the perceived value of a service/Journal of Leisure Research/2002/34(2)/119~134// Google Scholar ›
35
Radman, M./Consumer consumption and perception of organic products in Croatia/British Food Journal/2005/8(1)/122~133// Google Scholar ›
36
Rezai, G./Demographic and attitudinal variables associated with consumers‘ intention to purchase green produced foods in malaysia/International Journal of Innovation, Manage-ment and Technology/2011/2(5)/401~406// Google Scholar ›
37
Sánchez-Fernández, R./The concept of perceived value : a systematic review of the research/Marketing theory/2007/7(4)/427~451// Google Scholar ›
38
Shaw-Hughner, R./Who are organic food consumers? A compilation and review of why people purchase organic food/Journal of Consumer Behaviour/2007/6/94~110// Google Scholar ›
39
Sweeney, J. C./Retail service quality and perceived value : A comparison of two models/Journal of Retailing and Consumer Services/1997/4(1)/39~48// Google Scholar ›
40
Teas, R. K./Expectations, performance evaluation, and consumers’ perceptions of quality/Journal of Marketing/1993/57(4)/18~34// Google Scholar ›
41
Unlocking the customer value chain: How decoupling drives consumer disruption/Teixeira, T. S./Currency/2019/~/// Google Scholar ›
42
Wang, Y./Examination on philosophy-based management of contemporary Japanese corporations : philosophy, value orientation and performance/Journal of Business Ethics/2009/85(1)/1~12// Google Scholar ›
43
Williams, P./Value, satisfaction and behavioral intentions in an adventure tourism context/Annals of Tourism Research/2009/36(3)/413~438// Google Scholar ›
44
Wirth, F. F./The Relative Importance of Search Versus Credence Product Attributes : Organic and Locally Grown/Agricultural and Resource Economics Review/2011/40(1)/48~62// Google Scholar ›
45
Woodruff, R. B./Customer value : the next source for competitive advantage/Journal of the Academy of Marketing Science/1997/25(2)/139~// Google Scholar ›
46
UN/Trade and Environment Review 2013: Wake Up Before it is Too Late: Make Agriculture Truly Sustainable Now for Food Security in a Changing Climate/United Nations Conference on Trade and Development/2013/~// Google Scholar ›
47
Johnson, R./Measuring service quality : A systems approach/Journal of Services Marketing/1995/9(5)/6~19// Google Scholar ›
48
Yuan, Y. H. E./Relationships among experiential marketing, experiential value, and customer satisfaction/Journal of Hospitality & Tourism Research/2008/32(3)/387~410// Google Scholar ›
49
Zeithaml, V. A./The contingency approach : its foundations and relevance to theory building and research in marketing/European Journal of Marketing/1988/22(7)/37~64// Google Scholar ›
50
Zeithaml, V. A./The behavioral consequences of service quality/Journal of Marketing/1996/60(2)/31~46// Google Scholar ›
51
벌레 먹은 친환경농산물, 신체면역력 향상/http://www.ikpnews.net/news/articleView.html?idxno=40266/강선일/2020//2020 Google Scholar ›
52
강성호/소비가치 관점에서의 친환경 수산물 제품 만족도의 선행요인 분석: 성별의 조절효과를 중심으로/수산경영론집/2013/44(2)/51~68/한국수산경영학회/DOI:http://dx.doi.org/10.12939/FBA.2013.44.2.051 Google Scholar ›
53
강재희/전주 향토음식의 힐링 푸드 이미지가 인지도, 구매의도에 미치는 영향 연구/관광연구/2014/29(3)/181~203/대한관광경영학회/ Google Scholar ›
54
강현철/구조방정식모형에서 적합도지수의 해석과 모형적합 전략에 대한 논의/Journal of The Korean Data Analysis Society/2013/15(2)/653~668/한국자료분석학회/ Google Scholar ›
55
권기대/소비자의 친환경농산물 인증마크 지각, 마크의 친숙성 및 충성도 간의 관계/브랜드디자인학연구/2019/17(1)/117~130/사단법인 한국브랜드디자인학회/10.18852/bdak.2019.17.1.117 Google Scholar ›
56
김성혜/커피전문점의 서비스품질과 고객의 지각된가치 및 장기지향성의 관계/박사/서울벤처대학원대학교//2018 Google Scholar ›
57
김영훈/친환경농산물 유통프랜차이즈의 고객만족결정요인 연구/박사/조선대학교//2015 Google Scholar ›
58
친환경농산물에 항상화․면역력 향상 도움 되는 ‘식물성 화학 물질’ 함유/https://news.joins.com/article/23716461/김재학/2020//2020 Google Scholar ›
59
친환경 농산물 에 대한 소비자 선호와 구매 행태 분석/김창길/한국농촌경제연구원/2005/~/// Google Scholar ›
60
농산물가격론/김호탁/박영사/2003/~/// Google Scholar ›
61
노채영/라이프스타일에 따른 친환경농산물의 만족도 비교/농촌경제/2005/28(3)/57~68/한국농촌경제연구원/ Google Scholar ›
62
세계 유기농 시장현황/https://www.kati.net/board/exportNewsView.do?board_seq=52123&menu_dept2=35&menu_dept3=71&dateSearch=/농식품수출정보/2020//2007 Google Scholar ›
63
농업의 의의와 역할 - 농업의 의의/http://www.nongsaro.go.kr/portal/ps/psb/psbk/kidofcomdtyDtl.ps?pageIndex=1&pageSize=10&menuId=PS00067&sStdPrdlstCode=MI01MI11&sStdTchnlgyCode=GG01&sRdaStdPrdlstCode=MI&kidofcomdtyNo=31692/농촌진흥청/2020//2017 Google Scholar ›
64
“치유농업을 새 성장동력으로” 농진청,4대 추진 방향 발표/https://www.mk.co.kr/news/business/view/2020/05/536577//농촌진흥청/2020//2020 Google Scholar ›
65
박 대 순/약선음식의 선택속성이 만족도와 관계지속의도에 미치는 영향/한국식생활문화학회지/2018/33(4)/354~362/한국식생활문화학회/10.7318/KJFC/2018.33.4.354 Google Scholar ›
66
박효순/친환경농산물 이미지가 지각된 품질, 지각된 가치 및 구매의도에 미치는 영향에 관한 연구/Culinary Science & Hospitality Research/2019/25(8)/183~195/(사)한국조리학회/10.20878/cshr.2019.25.8.020 Google Scholar ›
67
성창용/SERVQUAL 형식을 활용한 컨설팅 만족도에 관한 연구/한국산학기술학회논문지/2019/20(8)/472~476/한국산학기술학회/https://doi.org/10.5762/KAIS.2019.20.8.472 Google Scholar ›
68
친환경 농산물 민간인증제도 활성화 방안/손상목/단국대학교 유기농업연구소/2003/~/// Google Scholar ›
69
송영은/컨조인트 분석을 이용한 친환경농산물 시장세분화에 관한 연구/호텔경영학연구/2009/18(1)/257~274/한국호텔외식관광경영학회/ Google Scholar ›
70
친환경농산물 인증제도 개선방안/신용광/한국농촌경제연구원/2007/~/// Google Scholar ›
71
오문준/서브퀄(SERVQUAL)이 서비스만족과 재이용의사에 미치는 영향에 관한 실증연구: 서울시 장애인 보조기기지원사업을 중심으로/장애와 고용/2020/30(2)/49~70/한국장애인고용공단 고용개발원/10.15707/disem.2020.30.2.003 Google Scholar ›
72
이종호/친환경농산물 선택속성이 만족도 및 구매 의도와의 구조적인 인과관계에 관한 연구: 만족도의 매개효과를 중심으로/Culinary Science & Hospitality Research/2020/26(3)/98~108/(사)한국조리학회/10.20878/cshr.2020.26.3.010 Google Scholar ›
73
이재진/소비자의 작은 불편은 마케팅의 기회이다: 외래 관광객을 위한 내국세환급 서비스마케팅, KT Tourist Reward 사업 사례/Korea Business Review/2015/19(2)/63~86/한국경영학회/ Google Scholar ›
74
양성범/지각된 가치와 위험이 친환경농산물의 만족과 구매에 미치는 영향/한국유기농업학회지/2015/23(4)/715~734/한국유기농업학회/ Google Scholar ›
75
몇배 비싸도 유기농을 찾는 이유 ‘이것’/http://realfoods.co.kr/iew.php?ud=20161118000667/육성연/2020//2016 Google Scholar ›
76
전상민/건강관련 식품표시가 구매 전 품질평가와 제품 사용 및 구매태도, 구매의도에 미치는 영향: 계획적 행동이론을 바탕으로/소비문화연구/2012/15(3)/67~90/한국소비문화학회/10.17053/jcc.2012.15.3.004 Google Scholar ›
77
전소현/친환경 유기농산물 소비자의 시장특성에 따른 마케팅 방안/박사/경기대학교 대학원/외식조리관리학/2008 Google Scholar ›
78
2019 국내외 친환경농산물 생산 및 소비 실태와 향후 과제/정학균/한국농촌경제연구원/2019/~/// Google Scholar ›
79
조완형/친환경농산물 생산·소비·유통의 특성 분석과 개선방향에 관한 연구/박사/고려대학교 대학원/농업경제학/2004 Google Scholar ›
80
최창호/탐색적요인분석과 확인적요인분석의 비교에 과한 연구/디지털융복합연구/2017/15(10)/103~111/한국디지털정책학회/https://doi.org/10.14400/JDC.2017.15.10.103 Google Scholar ›
81
천경욱/각국의 인증기준 비교, 친환경인증 심사메뉴얼/친환경인증기관협의회/2007/~// Google Scholar ›
82
홍수지/가상현실과 증강현실 환경에서의 쇼핑 체험이 소비자 의사 결정에 미치는 영향: 지각된 가치의 매개효과 분석/Korea Business Review/2020/24/173~187/한국경영학회/http://dx.doi.org/10.17287/kbr.2020.24.0.173 Google Scholar ›
83
홍세희/구조 방정식 모형의 적합도 지수 선정기준과 그 근거/한국심리학회/2000/19(1)/161~177// Google Scholar ›
84
해양수산부/품질인증제도 개편방안 연구용역//2014/~// Google Scholar ›

친환경농산물 서비스품질과 지각된 가치, 구매 의도의 인과적 관계: 성별과 학력의 조절효과