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Research Article

A Study of the Effect of Shopping Experience in Virtual Reality and Augmented Reality on Consumer Decision Making: Analysis of Mediating Effect of Perceived Value

Su Ji Hong1 · Sang-Lin Han1

1 Hanyang University

Published: January 2020 · Vol. 24 · pp. 173-187

DOI: https://doi.org/http://dx.doi.org/10.17287/kbr.2020.24.0.173

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Abstract

When shopping through new technologies, VR and AR, this study seeks to find out whether the flow and the perceived value desired by consumers affect the recommendation and future experience doctor through the compatibility of Innovation Diffusion Theory. For this purpose, this study looked at attitudes toward new technology shopping using VR and AR through Innovation Diffusion Theory's Compatibility, which was set aside by Agarwal and Prasad (1998). In order to find out the final impact on the product purchasing intention, the VR and AR shopping experience was conducted directly and these experiences were reviewed using questionnaires accumulated through various theories. According to the results of this study, it is more important for VR and AR users to match their goals. Accordingly, distribution businesses VR and AR shopping need to understand and establish functions and goals that consumers want.
Keywords: VR(Virtual Reality)AR(Augmented Reality)체험의사(Experience Intention)지각된 가치(Perceived Value)상품구매의사(Purchase Intention)